Many applications and systems utilised by companies include the capability to generate fax, email, or SMS messages. The processing and delivery of these messages generally require the organisation to purchase and install additional equipment and engage valuable internal resources.

Prodocom have combined with a number of third party vendors to develop advanced integrated solutions for a variety of platforms and applications. These platforms include financial systems, CRM applications, forms packages, database solutions and more. The Prodocom integration combines all the functions and features of the third party application with our powerful communications network and allows an organisation to take advantage of all the benefits of the chosen application without having to invest in further infrastructure should they have a requirement to add fax, email, or SMS messaging capability.

The Prodocom messaging platform is capable of handling thousands of messages per day and is fully scaleable meaning you have additional delivery capacity available to you if needed.

Current Prodocom solutions include:

• ACT by Sage

  • MergeMaster! for ACT! is a fully integrated fax, email and SMS messaging service for the ACT CRM package. It allows users to send a message to a single, or multiple contacts from within the ACT database and have that message tracked, reported and archived both within ACT and by the Prodocom web based archiving service Viewlog.

    The user friendly interface is launched from the ACT toolbar and simply guides users through the process of selecting recipients and documents and then configuring the message before confirming the details. The message is then forwarded via email (can also be FTP, SFTP, or RouteIP) to Prodocom for processing and delivery.

    Full delivery (for email this includes email tracking) reports are then downloaded by each MergeMaster client and the history for each contact is updated with the message status.

    

    MergeMaster! For ACT! also includes an opt-in / opt-out feature to help with the management of privacy and spam legislation. Other features include:

    • Full Mail Merge capability for all messages types
    
    
    
    • Fax ACT template files and / or most common files types
    
    
    
    • Embargo a message for a future data / time
    
    
    
    • Email HTML and / or Text content
    
    
    
    • Full unsubscribe service to handle all opt outs
    
    
    
    • SMS Header Support
    
    
    
    • Inbound SMS reply support


• Goldmine

  • SMS contacts from within your Goldmine database via the Prodocom communications network. A simple upgrade to your Goldmine platform allows messages generated within Goldmine to be routed to and delivered by Prodocom.



• Create!Form

  • Prodocom have teamed up with Create!Form to provide an outsourced messaging centre that can be accessed by Create!Form clients via the internet. Output from the Create!Form platform is routed to Prodocom and is processed, delivered and reported by the Prodocom network.



• FormTrap

  • FormTrap is fully automated interface to Prodocom enables you to add your commercial image to your outgoing faxes. Break away from generic mail merges and system reports. Use FormTrap to highlight your brand on outgoing faxes. Integration with both the host application and Prodocom is seamless. FormTrap Includes full reporting of all Prodocom delivery activity including one-key printing of all delivery failures.

    FormTrap is the intelligent document solution. Powerful and flexible formatting enables your organisation to transform your data into professional and sophisticated business documents. From standard business forms, such as invoices and purchase orders, to letters and even marketing materials, FormTrap takes the stale generic output from your system and automatically adds formatting and logos to enhance your image.

    To learn more visit http://www.formtrap.com or call Ben Dalrymple on (02) 8303 2404.

    


• Formscape

  • Coming soon...



• Murex

  • Coming soon...



• GBST ePost

  • GBST provides transaction processing technology for Australian and International capital market participants. GBST’s product suite also supports the broader financial services industry.

    Significant investment in technology development has enabled GBST to provide a full suite of advanced market access and transaction processing solutions for its local and international client base. As one of the only global providers with the flexibility to offer multi-market, multi-currency, and multi-entity capabilities, GBST’s proven technology platform allows it to pursue growth opportunities in overseas markets, as well as those associated with changes in regulatory environments around the world.

    With offices in Brisbane, Sydney, and Melbourne, GBST has over 120 staff committed to providing advanced transaction solutions. To learn more visit http://www.gbst.com.

    


• Lotus Notes

  • The Prodocom Lotus Notes interface provides Notes users with the facility to fax, email, or SMS individual, or bulk messages from within their Notes platform. Users are able to select contacts from a notes database, or attach a separate distribution list. All messages are routed to Prodocom for delivery and are tracked and reported via the Prodocom web service Viewlog.



• Oracle

  • Prodocom has integrated its delivery platform with Oracle 1:1 Fulfilment Server.