"SMS is the new weapon in the communications armory of progressive business"
The explosion in mobile phone usage has created a new medium for businesses to communicate with staff, customers, suppliers and other parties. SMS offers the key advantage of mobility, recipients invariably have their mobile phone with them, thus avoiding the delays in message receipt and acknowledgement associated with email. Some common business applications that can benefit from the increase in efficiency of this communication channel include:
Mobile Workforce Communication
Sales people, delivery drivers and mobile technicians can be contacted directly by the office using sms. Messages can be sent to individuals, or broadcast to the entire group.
Customer Reminders
Improve attendance at scheduled events such as appointments, services, and meetings by broadcasting an sms reminder.
Alerts
Critical business processes can be monitored with an automated alert sent by sms to the relevant technical support staff in the event of problems.
Inbound SMS
Capture Inbound SMS and convert to email for subsequent response. Alternatively Prodocom can capture inbound responses along with details of the sending number and present in a variety of formats such post to web, or text file deposited to your network.
Custom Built SMS Solutions
The flexibility of the Prodocom Message Server platform enables Prodocom to custom build an sms service to your requirements.
Prodocom provides a range of innovative solutions to enable businesses to capitalize on the improved communication opportunities presented by the burgeoning mobile market. Under the Prodocom model these solutions are hosted at no charge with a competitive fee being charged for each message successfully delivered, or received.
Part of the core web-based platform, Prodocom’s SMS4U provides the ability to send individual and fully personalised broadcast SMS messages. The broadcast web tool is extremely simple to set up.
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